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SATO Service & Support team understands the importance of your print capabilities. We offer a choice of onsite or back-to-base service for most printer brands including SATO, METO, DATAMAX and ZEBRA. At SATO we have a dedicated, certified Service team that is committed to offering our customers the best customer support everyday.
 
The SATO team can help you with questions regarding, Part Numbers, Pricing, Availability, Order Status, etc. We also offer preventative maintenance programs on all brands of printers, to arrange a quotation simply contact one of our sales or service team.
 
Service Hours: 8:30 am – 5:00 pm, Mon – Fri.


SERVICE CALL BOOKING
 
To make arranging your service call easy, SATO provides a choice of options:
 
CALL: 1800 624 654
EMAIL: service@satoaustralia.com
ONLINE: Simply complete our online booking form. Your details will be emailed to our customer service team and you will be contacted with a service booking number.


SATO SERVICE AGREEMENTS
 
As part of the SATO Service & Support offering we have a variety of extended services that we provide to our customers.
 
All printers and other hardware products sourced from SATO are covered by manufacturers warranties, however they can also be purchased with extended warranties or additional service coverage. We also offer a similar support option for superior service to maintain your printers which can be purchased post-sale where this may be required. These services are provided under our comprehensive SATO SERVICE AGREEMENTS.
 
To discuss your servicing options available from SATO either contact your SATO representative or our call centre, or alternatively click the link below and complete the template for us to provide you with a quotation.
 
CALL: 1800 624 654
EMAIL: enquiries@satoaustralia.com
ONLINE: Simply complete our online quote request form. Your details will be emailed to our customer service team and you will be contacted.


SATO REMOTE SUPPORT
 
Another way that SATO can provide you with specialist assistance with your printer hardware or label software is via our SATO Remote Support Service. This service is an alternative to an on-site call where a member of our team assists directly via secure online access to your PC.
 
Contact our service team via our call centre or service email to discuss your requirements and receive your access code to use the service, then click the link below to access the login page when you are ready to proceed.

 
CALL: 1800 624 654
EMAIL: service@satoaustralia.com
ONLINE: Request online remote support

 
 
 
 
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